Improved productivity in quick time, Customer Portal by Decos.
A Self-Managed customer Portal is an out of the box solution configured by Decos using its flagship product JOIN. A Self-Managed Customer Portal can make a huge impact on Organizations in terms of improving the productivity of staff members. It can help reducing or to eliminate redundant efforts like registering new Customers data in the system. It eliminates questions from Customers like “Have you received my Invoice?”, “Is my payment processed?”, etc.
Features of Customer Portal:
- My Information: Customer can view its registered information and update the same subject to approval.
- Grievances: Customer can register and view the Grievances status.
- Tenders: Tender Management module helps Company and Customer both to manage the entire Tendering process through the system.
- Purchase Orders: Purchase Order module will help Customer to view and track Purchase Orders issued to the Customer.
Isn’t it amazing that the Customer can go to the company’s website and do self-registration? Isn’t it amazing that Customer can log in and upload their invoices on the portal? Isn’t it amazing that Customer can view the status of their invoice payment on the portal? Isn’t it amazing that supplier can update material delivery information like expected delivery date and same reflects in ERP automatically? Isn’t it amazing that Customer can log Grievance directly on the portal and see the status of the same there?
JOIN- Customer Portal does exactly the thing which will make all this happen for you in seconds.